Pharaohify Refund Policy
At Pharaohify, we are committed to ensuring that our customers have a satisfying shopping experience. Understanding that sometimes purchases do not go as planned, we have established a clear and fair refund policy. This policy is designed to protect both our customers and our vendors, providing a straightforward process for handling returns and refunds.
Eligibility for Refunds
- Item Condition: Items must be returned in the same condition in which they were received. This includes all original packaging, tags, and accessories.
- Time Frame: Returns must be initiated within 30 days from the date of delivery to the customer.
- Exclusions: Certain types of items may be excluded from returns unless defective upon arrival. These include perishable goods, custom-made or personalized items, digital products, and personal care goods.
How to Request a Refund
- Contact Customer Service: Start by logging into your Pharaohify account, go to the Orders section, and use the ‘Refund’ button next to the relevant order to initiate a refund request.
- Provide Details: Submit a reason for the refund along with any supporting evidence (e.g., photos of a damaged item).
- Await Response: Our team will review your request and respond within 3-5 business days. You may be asked for additional information or to return the item to the vendor.
Processing Returns and Refunds
- Vendor Approval: The vendor must approve the return based on the condition of the item and compliance with the return policy.
- Return Shipping: Unless the item is defective or the wrong item was received, customers are responsible for return shipping costs. In cases of defective or incorrect items, the vendor will cover return shipping.
- Refund Issuance: Once the returned item is received and inspected, refunds are processed back to the original method of payment within 7-10 business days.
Refund Amount
- Full Refunds: Full refunds will be issued for items returned in their original condition within the stated return period.
- Partial Refunds: In cases where items are not in their original condition, are damaged, or are returned beyond the 30-day return period, a partial refund may be issued at the discretion of the vendor.
Non-Refundable Items
- Final Sale Items: Items marked as “Final Sale” are not eligible for returns or refunds.
- Gift Cards: Gift cards cannot be returned or refunded once purchased.
Exceptions
- Special Circumstances: In the case of defective products or incorrect shipments, full refunds will be issued including shipping costs.
- Extended Holiday Returns: During the holiday season, we offer an extended returns period, which will be clearly communicated during the holiday sales.
Contacting Support
If you have any questions about our refund policy or need assistance with processing a return, please contact Pharaohify’s customer support for prompt assistance.
We hope that our refund policy provides you with a clear understanding of the process and reassures you of our commitment to customer satisfaction. Thank you for choosing Pharaohify, and we look forward to serving you.
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Samjay –
As a passionate photographer, I recently upgraded to the Fuji X-H2S, which has elevated my photography experience. This mirrorless camera is a masterpiece, combining cutting-edge technology with the classic design elements that Fujifilm is renowned for.
The camera’s autofocus system is lightning-fast and accurate, whether I’m shooting stills or capturing 4K video.
The weather-sealed body gives me the confidence to shoot in various conditions. The intuitive layout of buttons and dials ensures a seamless shooting experience, and the articulating touchscreen is a welcome addition for framing shots at challenging angles.
The in-body image stabilization (IBIS) is a game-changer, providing steady shots even in challenging shooting conditions.
While the battery life is generally good, carrying a spare is always wise, especially during extended shooting sessions. However, the USB-C charging option provides a convenient backup when power outlets are scarce.
Its blend of exceptional image quality, advanced features, and a user-friendly interface make it a worthwhile investment for anyone serious about their photography.
Cliente de Kindle –
Gran desempeño, auto foco suficientemente decente, las simulaciones son definitivamente su gran plus, grabar en prores también es una maravilla si te dedicas al video.
j. salk –
The Fujifilm X-H2S in my opinion is the perfect hybrid camera.
Fujifilm has made really thoughtful decisions on the design of this camera. They have gone with a stacked sensor and the same resolution as the previous generation.
The stacked sensor means a very fast sensor readout, making this a great camera for silent shooting, sports and video.
Keeping the resolution at 26MP reduces the possibility of noise creeping up associated with fast sensor.
So a fantastic compromise, that doesn’t bow down to marketing. We as photographers are better for that.
This is an excellent camera for both photographers and videographers!
A quick background:
I am a Sony full frame photographer that has been using every version of the A7R series. I currently have the A7R IV.
I did have the Fujifilm X-H1, but regretfully sold it a couple of months ago to focus on one system.
I was on vacation in Europe when the Fujifilm X-H2S was announced, so I really did not get the time to follow the release. On getting back and curating some of the pictures from my vacation, I realized some of my favorite photographs were from the X-H1.
This led me to take a second look at the X-H2S. This camera is exactly the balance that I was looking for and the bonus is the excellent Fujifilm “film” simulations.
The picture look great straight out of the camera.The Eterna video profile also really reduces the need to process video on the computer. It just looks great.
The high speed readout of the sensor makes silent shooting practical and videos looking great. This is not just a great sports and video camera, but a great all around camera.
I think it is worth the asking price over competitors at the same level, even full frame ones.
It’s been a week since I purchased and will update this review as I gain more experience with it.
I am tempted to get another body in the near future. It’s that good.
Highly recommended!
Manuel –
La mejor camara de la linea fuji que he tenido, aunque la curva de aprendizaje muy larga, la Xt5 si tuviera el sensor apilado y grabara 120 fps, esta ni existiera.
RonDel –
Upgraded from my Fuji XT-3 to this and was definitely worth it.
The perfect hybrid system. With incredible video features and wonderful photo capabilities – it’s the only camera you need to create stunning, almost cinema like images.
Just remember if you want to get the full video capabilities of this system you will need to invest in a CF Express card so it does add to the cost.
Also – there is no battery charger included so will have to get one of those as well.
But we’ll worth it!