Pharaohify Refund Policy
At Pharaohify, we are committed to ensuring that our customers have a satisfying shopping experience. Understanding that sometimes purchases do not go as planned, we have established a clear and fair refund policy. This policy is designed to protect both our customers and our vendors, providing a straightforward process for handling returns and refunds.
Eligibility for Refunds
- Item Condition: Items must be returned in the same condition in which they were received. This includes all original packaging, tags, and accessories.
- Time Frame: Returns must be initiated within 30 days from the date of delivery to the customer.
- Exclusions: Certain types of items may be excluded from returns unless defective upon arrival. These include perishable goods, custom-made or personalized items, digital products, and personal care goods.
How to Request a Refund
- Contact Customer Service: Start by logging into your Pharaohify account, go to the Orders section, and use the ‘Refund’ button next to the relevant order to initiate a refund request.
- Provide Details: Submit a reason for the refund along with any supporting evidence (e.g., photos of a damaged item).
- Await Response: Our team will review your request and respond within 3-5 business days. You may be asked for additional information or to return the item to the vendor.
Processing Returns and Refunds
- Vendor Approval: The vendor must approve the return based on the condition of the item and compliance with the return policy.
- Return Shipping: Unless the item is defective or the wrong item was received, customers are responsible for return shipping costs. In cases of defective or incorrect items, the vendor will cover return shipping.
- Refund Issuance: Once the returned item is received and inspected, refunds are processed back to the original method of payment within 7-10 business days.
Refund Amount
- Full Refunds: Full refunds will be issued for items returned in their original condition within the stated return period.
- Partial Refunds: In cases where items are not in their original condition, are damaged, or are returned beyond the 30-day return period, a partial refund may be issued at the discretion of the vendor.
Non-Refundable Items
- Final Sale Items: Items marked as “Final Sale” are not eligible for returns or refunds.
- Gift Cards: Gift cards cannot be returned or refunded once purchased.
Exceptions
- Special Circumstances: In the case of defective products or incorrect shipments, full refunds will be issued including shipping costs.
- Extended Holiday Returns: During the holiday season, we offer an extended returns period, which will be clearly communicated during the holiday sales.
Contacting Support
If you have any questions about our refund policy or need assistance with processing a return, please contact Pharaohify’s customer support for prompt assistance.
We hope that our refund policy provides you with a clear understanding of the process and reassures you of our commitment to customer satisfaction. Thank you for choosing Pharaohify, and we look forward to serving you.
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سوسو –
بسم لله ماشاءالله حلوه اوي
Mamoorabii –
Small in size. Write and read speed marvellous .u can put it in your key guard
Mustafa Abdelshafy –
السرعه حلوه ، والخامه كويسه ، انصح بيها
Nady –
لا انصح بشرائها ابداااااا ولو ب50ج
سئ جدا ..خامة بلاستيك ضعيفة .. بمجرد ما بتركبها بتسخن جدا
Ashutosh Kumar –
Read speed is around 90MB/s and write speed is above 300MB/s perfomance was does what it claims.
Build quality wise USB A end is some what weak due to plastic.Type C end is strong enough.
user-MB8BCS1 –
لم يتعرف عليها الموبايل وجاري الإرجاع
Amita –
The sequential read speeds for a 8gb video file (after reformatting to exfat file system) were 157MBPS constant for a 8.7GB video file
Note- the computer being used for testing has a pcie nvme ssd and a fairly modern and powerful cpu, but machines with a decent cpu and an average SSD ought to perform simillarly with usb 3.0 or above
The writes though, were a different story, as in the beginning for about 1.5 gb, the speed was 56MBPS, but then it dropped to 33, and it started throttling because of excessive heating.
Difference between the go and the luxe- THIS IS WHERE THE ULTRA DUAL LUXE SINES AS IT DOESNT THROTTLE MUCH, BUT THE NORMAL GO DOES.
The throttling occurs due to excessive heat generated, and because of it’s plasticky build, it is unable to dissapate that heat, which can harm the NAND flash storage inside it; to prevent this, it reduces its speed and transfers in chunks of about 40MB before pausing briefly. It is a good thing as it prevents damage to the storage component, hence increasing lifespan, but at the cost of speeds. But after 33mpbs, it further drops down to 20, then 13 and becomes stable there. Here it’s just too slow for heavy everyday use like transferring videos for editing. (Room temp 24C), your milage may vary with different types of files, computers and ports))
But for the vast majority of users, who just use it as a backup, or for once in a while storage, or for regularly working with small files like pots and photos, it’s perfectly fine. Its fast, makes it convenient to transfer files between phones and laptops and desktops, because of it’s versatile setup of a changeable usb c and a setup. It feels strong and durable, even through its made if plastic.
For the price of 719rs (for the 64gb variant) it is not very affordable. A regular usb a pen/flash drive and a type a to c adapter combination (as illustrated above, available for about rs 130 as of writing this review, and a 64GB flash drive costing anywhere between 400 and 550rs as of writing this review) will cost less. But a regular usb drive and the combo will not be as convenient and fast, but again it’s not required for most people not to mention that the adapter is quite useful elsewhere as well; but for the small niche of users who want speed and have small files (below 1.5GB at a time) to work with, it’s recommend.
Otherwise going with the luxe (for performance) or the adapter setup (better value for money) as mentioned above will be a better decision.
Hope you find this effort helpful
مروان سعيد –
حجم الفلاش عملي جدا و سرعة دخول الداتا عالية
AHmed D. –
ممكن تقفل خيارات المطور للي مبتشتغلش معاة الفلاشة علي الموبايل الفلاشة أوريجنال وممتازة جدا وسريعة وتستاهل والكلام دا عشان حصل معي وقفلت خيارات المطور موبايلي هواوي الفلاشة ممتازة جدا شكرا أمازون
Attra –
The pen drive is very handy and functional because it works on both USB. very easy to use with mobile, computers and iPad. Speed is also good.
Ank.IIT –
Works fine….small size…decent speed….and many colour choices….
Dhruv –
The read and write speed is good , but the plastic quality is poor . And also it gets too heat in minutes. But it is a nice product in this prize range .