Pharaohify Refund Policy
At Pharaohify, we are committed to ensuring that our customers have a satisfying shopping experience. Understanding that sometimes purchases do not go as planned, we have established a clear and fair refund policy. This policy is designed to protect both our customers and our vendors, providing a straightforward process for handling returns and refunds.
Eligibility for Refunds
- Item Condition: Items must be returned in the same condition in which they were received. This includes all original packaging, tags, and accessories.
- Time Frame: Returns must be initiated within 30 days from the date of delivery to the customer.
- Exclusions: Certain types of items may be excluded from returns unless defective upon arrival. These include perishable goods, custom-made or personalized items, digital products, and personal care goods.
How to Request a Refund
- Contact Customer Service: Start by logging into your Pharaohify account, go to the Orders section, and use the ‘Refund’ button next to the relevant order to initiate a refund request.
- Provide Details: Submit a reason for the refund along with any supporting evidence (e.g., photos of a damaged item).
- Await Response: Our team will review your request and respond within 3-5 business days. You may be asked for additional information or to return the item to the vendor.
Processing Returns and Refunds
- Vendor Approval: The vendor must approve the return based on the condition of the item and compliance with the return policy.
- Return Shipping: Unless the item is defective or the wrong item was received, customers are responsible for return shipping costs. In cases of defective or incorrect items, the vendor will cover return shipping.
- Refund Issuance: Once the returned item is received and inspected, refunds are processed back to the original method of payment within 7-10 business days.
Refund Amount
- Full Refunds: Full refunds will be issued for items returned in their original condition within the stated return period.
- Partial Refunds: In cases where items are not in their original condition, are damaged, or are returned beyond the 30-day return period, a partial refund may be issued at the discretion of the vendor.
Non-Refundable Items
- Final Sale Items: Items marked as “Final Sale” are not eligible for returns or refunds.
- Gift Cards: Gift cards cannot be returned or refunded once purchased.
Exceptions
- Special Circumstances: In the case of defective products or incorrect shipments, full refunds will be issued including shipping costs.
- Extended Holiday Returns: During the holiday season, we offer an extended returns period, which will be clearly communicated during the holiday sales.
Contacting Support
If you have any questions about our refund policy or need assistance with processing a return, please contact Pharaohify’s customer support for prompt assistance.
We hope that our refund policy provides you with a clear understanding of the process and reassures you of our commitment to customer satisfaction. Thank you for choosing Pharaohify, and we look forward to serving you.
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Silvia –
Si tratta di un hard disk (tradizionale, non a stato solido) da 6 tera molto silenzioso. Non ha bisogno di nessuna configurazione perchè viene immediatamente riconosciuto dal S.O. (io ho W11) ma ha comunque software dedicato a corredo. La velocità di lettura e scrittura (senza mettere tanti numeri), è soddisfacente per tutte le utenze normali. Poi per i velocisti dell’archiviazione, ci sarà sicuramente qualche cosa di meglio.
Unica piccola, trascurabile pecca è che non ha un led che indica lo stato del HDD. Ma è davvero un aspetto marginale.
Youssef –
Great
Taylor83 –
Western Digital ha superato se stessa con questo HDD My Book da 6TB. La connettività USB 3.0 garantisce trasferimenti rapidi, mentre la capacità di archiviazione massiccia assicura di non dover più preoccuparsi dello spazio. La serie My Book con la sua affidabilità leggendaria e la compatibilità universale lo rendono una scelta perfetta per chi cerca prestazioni affidabili e spazio abbondante.
Ahmed Abdelghany –
كنت محتاج حاجه مساحتها كبيره للالعاب خاصه … سرعه القرايه و الكتابه للهارد سريعه جدا مقارنتا بباقي الهاردات
إيجابيات هذا المنتج:
سعره جميل و مساحته كبيره
user-MEE4751 –
التوصيل سريع جدا
السلعه مغلفه و اصليه
سرعه نقل رهيبه اسرع من اي جهاز ٤ تيرا جربته قبل كده و انا عندي كل الانواع سيجات ويسترن و توشيبا لكن ده افضلهم ف السرعه .. الجيجا بتتنقل ف ١٥ ثانيه فقط… عيبه الوزن كيلو جرام و ده عادي و احتياجه للكهرباء و هو اصلا تصميمه مكتبي مش الحركه الكتير
إيجابيات هذا المنتج:
سريع جدا ف نقل الملفات اسرع من اي جهاز تاني
سلبيات هذا المنتج:
الوزن الكبير و الاحتياج لمصدر كهرباء
Fakee25 –
رائع
Egn4m –
Extern hårddisk som gör vad den ska. Man behöver inte formatera den. Det följer med programvara för både windows och mac att installera om man vill. Dessa filer ligger på hårddisken. Personligen har jag ingen nytta av dom då hårddisken fungera perfekt utan. Perfekt för backup
Karim Senior –
سريع جدا و ممتاز … مبيهوش لمبة باور اعرف انه شغال ولا لا
Dr Sea –
Bei mir verrichtet schon ziemlich lange die WD My Cloud Ex2 ihren Dienst und das macht sie gut. Da ich mehr Speicher brauche, ist die die WD My Book eine gute Lösung dafür. Bisher arbeitet sie leise und zuverlässig. Es ist eine gute Wahl und löst die momentanen Speicherprobleme recht gut.
Yambadr –
ممتاز
Franc –
Disque performant et fiable. Il est silencieux et son équilibrage est remarquable car on ne perçoit aucune vibration lorsqu’il tourne : même en mettant la main dessus il est difficile de percevoir son fonctionnement.
Sur le plan logiciel, WD Discovery est censé gérer le déverrouillage de l’accès au disque mais cela ne fonctionne apparemment pas, il faut en réalité recourir à WD Security.
Un autre petit détail gênant sous Windows : il est fourni avec un formatage en exFAT, ce qui nécessite de le reformater en NTFS si l’on veut exploiter au mieux sa capacité.
Khaled Mohamed –
عملية جدا ومفيدة لعمل backup لجهازك ومعلوماتك بشكل دوري
وتخزين الملفات المهمة
Ibrahim Mustafa Amer –
ممتاز وسريع ومساحة جيدة لكن يعيبه ادبتور الكهربا بتاعه ضعيف وممكن يتكسر اثناء التوصيل والفصل من فيشة الكهرباء في المشترك
ولكنه حل ممتاز وسريع جدا للتخزين
يبقي حتي الان الاسرع