Pharaohify Refund Policy
At Pharaohify, we are committed to ensuring that our customers have a satisfying shopping experience. Understanding that sometimes purchases do not go as planned, we have established a clear and fair refund policy. This policy is designed to protect both our customers and our vendors, providing a straightforward process for handling returns and refunds.
Eligibility for Refunds
- Item Condition: Items must be returned in the same condition in which they were received. This includes all original packaging, tags, and accessories.
- Time Frame: Returns must be initiated within 30 days from the date of delivery to the customer.
- Exclusions: Certain types of items may be excluded from returns unless defective upon arrival. These include perishable goods, custom-made or personalized items, digital products, and personal care goods.
How to Request a Refund
- Contact Customer Service: Start by logging into your Pharaohify account, go to the Orders section, and use the ‘Refund’ button next to the relevant order to initiate a refund request.
- Provide Details: Submit a reason for the refund along with any supporting evidence (e.g., photos of a damaged item).
- Await Response: Our team will review your request and respond within 3-5 business days. You may be asked for additional information or to return the item to the vendor.
Processing Returns and Refunds
- Vendor Approval: The vendor must approve the return based on the condition of the item and compliance with the return policy.
- Return Shipping: Unless the item is defective or the wrong item was received, customers are responsible for return shipping costs. In cases of defective or incorrect items, the vendor will cover return shipping.
- Refund Issuance: Once the returned item is received and inspected, refunds are processed back to the original method of payment within 7-10 business days.
Refund Amount
- Full Refunds: Full refunds will be issued for items returned in their original condition within the stated return period.
- Partial Refunds: In cases where items are not in their original condition, are damaged, or are returned beyond the 30-day return period, a partial refund may be issued at the discretion of the vendor.
Non-Refundable Items
- Final Sale Items: Items marked as “Final Sale” are not eligible for returns or refunds.
- Gift Cards: Gift cards cannot be returned or refunded once purchased.
Exceptions
- Special Circumstances: In the case of defective products or incorrect shipments, full refunds will be issued including shipping costs.
- Extended Holiday Returns: During the holiday season, we offer an extended returns period, which will be clearly communicated during the holiday sales.
Contacting Support
If you have any questions about our refund policy or need assistance with processing a return, please contact Pharaohify’s customer support for prompt assistance.
We hope that our refund policy provides you with a clear understanding of the process and reassures you of our commitment to customer satisfaction. Thank you for choosing Pharaohify, and we look forward to serving you.
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Frank Foster –
The autofocus is super fast and allows me to shoot on the street with more accuracy and control. I highly recommend this camera for this fact.
Bernard Perdomo –
It is a great camera for the price. The IQ is excellent and the 40 MP are really present when working in LR you have so much data to work with. I also have an x-t4 which I love, but I would say the x-h2 is more than $400 better. The auto focus is not perfect, but it is much better than the x-t4.
jr1234 –
To keep it simple, here is a list of the strengths and weaknesses of this camera:
+ The image clarity is amazing and you can especially notice it when using the new 18mm, 23mm, 33mm, or 53mm lenses. Those are the three new primes made specifically for the additional pixels.
+ As with all of the Fujifilm cameras, the lens simulations are awesome. I have previously owned both Nikon and Cannon cameras and I may have used maybe 1% of the images straight out of the camera without editing in Photoshop etc. With the Fujifilm camera I probably use 25% of the images straight out of the camera and I am very picky with what I will use.
+ The focus speed is very fast and accurate. I really didn’t have any problem with the X-T4 with regards to it’s autofocus speed but this one is even better although not by a large margin in my opinion. There just wasn’t a large room for improvement at the start.
+ The size of the camera is perfect for my hands. It is a bit larger than the X-T4 but not that much heavier and the size hits in my end very well with out putting on a bracket like I had to with the X-T4 which probably made it weight the same anyway.
+ I really love how they adjusted the display so you could always have the 3D electronic level on. I hope that they do this with all of their cameras in the future. I use this all the time with so many shots so it is nice to have in automatically on at all times.
+ The in camera view is extremely clear and never blacks out and with the fast refresh rate, you never miss an image and the clarity is amazing.
+ The new autofocus button (M, C, S). I am indifferent to the button but do really like being able to set it to go along with my C settings on the PSAM dial. Because of portrait settings I like certain settings but I prefer manual for landscape and being able to do this to this level I really like.
-+ The PSAM dial. I would actually prefer it did not use this dial. However, it is VERY useful to me with regards to all of the settings one can adjust with the C pre-defined settings. I really wish Fujifilm could figure out a way to allow a person to control all of the settings (like image size, image quality, autofocus setting, etc.) with the Q settings in the other cameras like the X-T4. I do not understand why they can’t do this in the others and I find this very useful and then I would not want the PSAM dial at all.
– My biggest hang up is in the removal of the the clickable command dials. I really hate this! It is very nice in the other cameras to be able to set this to things like the ISO so you don’t have to waste a button and are very easy to adjust quickly.
– This is getting EXTREMELY picky but a friend of mine has the old Fujifilm XF-10 camera. I rarely use the Filter settings but he was showing me all of the extra ones on his camera and some of the cool images straight out of the camera. I do not understand when they have already done the programming to create these, why they don’t do that on all following cameras.
There are very few things that I dislike about this camera and am actually very pleased with how well it both handles and performs.
Erich Ball –
I decided to switch away from Canon, which I’ve shot for 20 plus years, after realizing that I wasn’t doing much photograph because of the weight of the full frame system. It was a hard decision, but my research on Fuji indicated that their camera were lighter, more user-friendly and far more customisable.
The research was correct. I received the camera in the last few days and have been working with it to get used to the new [for me] menu and controls style. I have to say this is impressive. The body is similar in weight to full-frame cameras but the difference lies in the glass. It is so much lighter that I can easily see myself taking this out for a full day of shooting. The camera itself is impressive, with an almost complete ability to customise the camera.
I’m a very happy customer.
Jimmy Lew –
The lens’ for this camera are very expensive. The quality is great and the functions are awesome.